So, you are probably wondering what is going through my head posting a blog with fizzers as an attachment. Well, today I want to talk about small things that make a big difference even when you are not aware of it. When I was a production geologist I used to carry a lot of snacks in my overall for underground, and one day I decided I'm going to take some fizzers underground. I was speaking to an operator in one of the sections and he was so helpful in answering my questions and generally teaching me about the section, I decided to give him a fizzer. The look on his face was priceless, his eyes lit up and he was genuinely grateful for this very small gesture. I decided to make it a standard to take sweets underground and to the pit and dish them out when I see something good happening.
Now, many people would say that you are paying a fish to swim but we are all human beings and a little recognition goes a long way. In doing this I managed to build a trust relationship without even knowing it. People started greeting me and helping me even when I didn't need any help. It goes beyond sweets. It's a simple as saying thank you and meaning it. It's as simple as getting to know the control room operators' names. Or learning to greet in someone else's home language. I guarantee that these small things make a big difference.
Go out and try it, pass it forward. Ask someone's name, greet everybody, position yourself as someone who people would feel comfortable talking to.